Larry,
Some of us that work for Dell are not like the person to whom you worked
with. If you have the person's name that you worked with I would have
escalated it to their supervisor or even to Michael Dell. This person is not
your typical Dell employee and he or she would do the same thing no matter
whom they worked for.
Martin Cooper
-----Original Message-----
From: spridgets-bounces@autox.team.net
[mailto:spridgets-bounces@autox.team.net] On Behalf Of Larry Daniels
Sent: Tuesday, June 19, 2007 9:08 PM
To: Frank Clarici; derf
Cc: spridgets@autox.team.net
Subject: Re: [Spridgets] Another computer question - NO LBC
My excellent adventure with Dell is that I ordered a laptop over the phone.
The lady who took my order told me to wait after I gave my order and then
came back with all these extras that she said were on sale and included for
no extra charge.
I gave them the go-ahead to ship the computer as ordered and ended up
getting charged on my credit card for over $800 more than the agreed upon
price. Subsequent discussions with them regarding the discrepancy resulted
in my telling them that I taped the whole transaction on my phone and them
telling me that my tape is not admissible in court. (BS, it is admissible
in this state.) Note that they didn't dispute their fraudulent
transaction -- only that my proof was not admissible in court. Upon my proof
of their fraud, they agreed to refund my money.
If any Dell employees are on this list, I invite you to inform your company
of my defamatory statements. I still have the tapes and would love to meet
you in court.
NEVER buy from Dell! They are nothing but effing crooks. Dell, please come
sue me. I love a good fight.
LAD
----- Original Message -----
From: "Frank Clarici" <spritenut@comcast.net>
To: "derf" <derf247@gmail.com>
Cc: <spridgets@autox.team.net>
Sent: Tuesday, June 19, 2007 8:39 PM
Subject: Re: [Spridgets] Another computer question - NO LBC
derf wrote:
> Dude, get a Dell.
> Plug the purple ended cord into the purple hole.
> Plug the pink ended cord into the pink hole.
And wait for the smoke.
Mine smoked right out of the box, so they fixed it.
And it smoked before the techie got to his car.
So they got it back.
--
Frank Clarici
Toms River, NJ
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