Re: Ebay Story (Long)

[Elizabeth Jones <fisher@hctc.net>]

I guess we all have different stories with eBay.  I have only had one 
really bad experience, the items were not as described, and 1/3 of 
them were broken when they arrived - the UPS man even asked if we 
wanted to return them sight unseen, because the box was so badly 
damaged.  No matter, I saved all my emails and sent them to PayPal 
and eBay.  This wasn't until after I had got her telephone number 
from eBay and tried to talk to her on the phone.  A complete waste of 
time!!  The real problem was time.  She had delayed so much, with 
excuses after excuses.  I had tried to be reasonable and 
understanding, so I lost out because of it.  She had used a shipping 
agency, so UPS wouldn't even talk to me about the problem, and the 
shipper wouldn't answer any calls from me at all.  I believe that UPS 
paid the shipper but I never received a penny, and because of the 
delay, neither eBay or PayPal would take any action.  She posted 
negative for me and lied into the bargain, so I went to Square Trade, 
or whatever it is called.  It cost me about $25, she wouldn't reply 
to them either, so I had her feedback discounted in my total, but her 
words remain on my feedback.  Because my account with PayPal is 
secured with my bank account they deducted it directly from my 
account, not using my Visa card, so I couldn't claim through Visa 
either.  She didn't care either way.  She had got rid of her items, 
been paid handsomely for them, and received no censure from eBay or 
PayPal.  I Lost.  She was in the wrong.  I even kept the broken items 
and the box because the rep. from PayPal that I talked with said 
they'd look at the situation again in six months - they 
wouldn't.  The moral of my story is, if you have a problem, no matter 
how small, make an immediate complaint to eBay, you can always 
withdraw it later.  Any negatives you receive will remain in the 
text, no matter if they discount them in your totals.  My feedback is 
100% positive, but the negative comment still sits there.

Buyer Beware !!!

Elizabeth

At 23:45 03/03/06, Dave Carpenter wrote:
> I've gone through ebay disputes twice and they ruled in my favor 
> both times. Send a copy of every email you send or recieve and spell 
> out the problem exactly.
Fisher or Elizabeth Jones
Comfort, TX

"A Gentleman does not motor about after dark."  Joseph Lucas, 1923 
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