In addition to the below statistics, there is the additional one negative
feedback (from my transaction) that I didn't bother to post.
I won
I sent my money
Probably a dozen or so e-mail messages beginning with "were very busy" to
"it will go out tomorrow" to "death in family" to "it was sent" to "it will
be sent next week" to "your money will be returned"
I suspect that I don't have to say that my payment wasn't returned either.
Ed Hamilton
----- Original Message -----
From: <HD883HUGGR@aol.com>
To: <spitfires@autox.team.net>
Sent: Thursday, February 22, 2001 10:28 AM
Subject: Re: Contact Request (non LBC, and somewhat long)
>
> Vic - thanks for bringing this up -- and Michael: thanks for trying to
> contact eBay about this "private feedback" BS.
> Notwithstanding the privacy feature, here's what "redqueen3" has in
his
> feedback profile:
>
> "350 positives. 285 are from unique users and count toward the final
rating.
> 10 neutrals. 0 are from users no longer registered.
> 24 negatives. 23 are from unique users and count toward the final
rating."
>
> 9 Buyers have left feedbacks in the past week, 2 of which were
neutral.
> In the past month, however, he has had a total of 29 feedbacks, 3 of which
> were neutral and FOUR were negative. That means that in the past month,
just
> shy of 1/4 of Mr. Nichols' customers were less than 100% satisfied.
> My wife and I buy & sell on eBay occasionally (she collects dolls, I
> collect coins). We have over 250 feedbacks between us... only 1 neutral
> feedback (which was bogus, I might add) and no negatives. Mr. Nichols has
> 350 feedbacks with 10 neutrals and 24 negatives in his history. By
> comparison, 1/3 of 1% of my clients have responded less than positively,
> whereas just shy of 10% of Mr. Nichols' clients have responded less than
> positively. Taking into account a reasonable margin for error, this 10
> percentile doesn't look too savoury.
> While I was unaware of this privacy feature on eBay, I assume it is
> designed to protect sellers from 'bad press' created by flaming taken out
of
> context -- for example, if an entire shipment were lost in the mail and
USPS
> took 2-3 months to pay out (as it usually does), the seller may wind up
with
> a bunch of unhappy campers who blame him even though it was the shipper's
> fault. Frankly, I think the odds of this happening are pretty miniscule,
and
> look upon this whole privacy thing as another way to protect the criminals
in
> our society... gotta love the USA.
> But I'll give Mr. Nichols the benefit of the doubt. His profile page
> states:
>
> "User redqueen3 (private) has elected to make their Feedback Profile
> private so comments are not available for public viewing at this time."
> Please contact redqueen3 (private) directly for information about
specific
> feedback comments."
>
> Gotta love this political mumbo-jumbo: how can you ask about specific
> feedback comments if you don't know what they are? :)
> I'm interested to see what Mr. Nichols' explanation is. Please post a
> copy to the list or e-mail me privately so as not to inconvenience the
folks
> who prefer to keep non-LBC stuff off the LBC list.
> And thanks for the soapbox... I guess I should lay off the coffee a
> little...!
> Scott (& Hobbs, 77 Spit, daily driver)
|