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Re: business ethics

To: spitfires@autox.team.net
Subject: Re: business ethics
From: Gary Tash <tashg@bmi.net>
Date: Tue, 30 May 2000 17:38:11 -0700
Yeh, #1 seems questionable to me.
#2 and #3  are fairly common, although with automotive parts I've never run 
into it.


Stephen Hall wrote:

> I hear you. I've never been very fond of numbers 2 and 3, though I've come to 
>accept them as common practice these days...
>
> ---------- Original Message ----------------------------------
> From: "Fred Thomas" <vafred@erols.com>
> Reply-To: "Fred Thomas" <vafred@erols.com>
> Date: Tue, 30 May 2000 15:31:28 -0400
>
> >
> >Listers, these are a couple of business practices I recently encountered and
> >am not sure I like dealing with these people again, so your thoughts or
> >comments.
> >
> ># 1- I can repair it for you in 5 to 6 weeks or you pay a 25.00 fee and I'll
> >get it back to you in 3 days. What about the other people that are waiting
> >5/6 weeks, is this fair to them, why not just charge 25.00 more in the first
> >place
> >
> ># 2- I do not issue a refund on return parts, only credit toward your next
> >purchases.
> >
> ># 3- I charge a 25% restocking fee on all returned parts !!!
> >
> >


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