> On Nov 23, 2024, at 12:06 AM, Mark Miller <markmiller@threeboysfarm.com>
> wrote:
>
> I wouldn't mess with it. If it doesn't seal after you try the sealant which
> they told you not to try (although it most likely will) you have little hope
> of them returning or supporting you further. I'd return them all and go get
> something else. I'd recommend some Toto toilets. I've always done well with
> Kohler but these seem to be bad.
They woud have replaced the tank without me needing to return the defective one
so that's not an issue. I would have gone Toto but I needed them fast and
couldn't wait the etra days for them to come in. Kohler used to be my goto.
Support was very good though it seems quality has gone downhill.
> On Nov 21, 2024, at 9:49 AM, Jeff Scarbrough <fishplate@gmail.com> wrote:
>
> So, it looks like the grommets don't compress enough because the toilet tank
> rests on the center hole before they squeeze out enough? If so, I would
> either:
>
> A - Use some silicone sealer (for kitchens and bathrooms) around the grommet
> in the tank hole as I put it together, or
>
> B - Use a large plastic washer as a shim between the grommet and the bowl top
> ledge. This would require some careful guesswork, I reckon, to get the right
> thickness to do the job correctly.
I ended up doing B, along with Dremeling off a high point on the rim of the
hole that was cocking the bolt a bit, plus lightly chamfering the hole edges
and lightly sanding the inside of the hole itself. It worked. I was prepared to
silicone it though, it's just an opaque fishtank after all :-)
thanks,
jim
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