Vintage Air sales dept
Just a note on how bad service can affect your sales. I am building a 58
Apache pickup truck and had intended to purchase a Vintage Air Gen II unit
for my truck. Now I wonder where to go. This message appeared on a list of
custom truck builders and drivers.
Your reply will be read by all. Read on...
Kurt Ohlgren
58 Apache
>From: Lee Glenn <lglenn11@mchsi.com>
>Reply-To: Lee Glenn <lglenn11@mchsi.com>
>To: oletrucks@autox.team.net
>Subject: [oletrucks] Buyer beware! (Vintage Air)
>Date: Fri, 22 Aug 2003 21:43:09 -0500
>
>Buyer Beware!
>
>Last month, I purchased Vintage Air's A/C - Heat - Defrost unit for my 1949
>Chevy Pickup. I also bought the ProLine brackets and pulleys for a 350 V8.
>Everything arrived and looked great.
>
>We proceeded to tear down my old setup with the ugly brackets and found
>that we had would need to switch to a different water pump. No problem.
>Bought one at the FLAPS and we're ready again.
>
>Found out that I'd need to grind a little off my brand new Weind manifold
>to get the brackets to fit right. Okay.
>
>Put the polished aluminum pulleys on the W/P and the crankshaft. Put the
>compressor on. Put the alternator on. NOTHING LINES UP! To make this
>setup work right, I'd have to grind 1/4" off the alternator bracket and set
>the compressor bracket forward 5/8". So, we scratch our heads a bit and
>wonder if Vintage Air has different offsets for these brackets.
>
>We call Vintage Air's tech support line today and after 10 minutes or so, I
>talk to Robert. After I explain the problem, he says there's nothing they
>can do. We'll have to grind on these brand new brackets and provide our
>own spacers to make this work. I ask him if it's something about our
>particular setup and he apologetically said that there wasn't. I thanked
>him and that was the end of the conversation.
>
>I'm at a loss as to what this bracket/pully combo is supposed to work
>with...
>
>Sign me frustrated,
>-Lee '49 3600 Indianola, IA oletrucks is devoted to Chevy and GM trucks
>built between 1941 and 1959
_________________________________________________________________
MSN 8: Get 6 months for $9.95/month. http://join.msn.com/?page=dept/dialup
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
|