I can't believe we're talking about the same company. I've had all good
experiences with American Classic. I have had pleasant phone contact with 3
or 4 people there. Got what I ordered promptly. They ship to my builder.
(It's on file.) They don't charge the card until it ships. Sorry, must be a
different American Classic.
-----Original Message-----
From: owner-oletrucks@autox.team.net
[mailto:owner-oletrucks@autox.team.net]On Behalf Of Carl & Becky Ham
Sent: Monday, September 16, 2002 8:42 PM
To: dana@spazzco.com; oletrucks@autox.team.net
Subject: Re: [oletrucks] american classics (?)
Dana:
I ordered once from this vendor and that was all it took. The tip-off was
the problems they had with my credit card on my first order. I finally
agreed to send them a cashier's check because I'd dealt with other vendors
who 'sold' my address and I started getting all kinds of spam and porno ads
on my email. First shipment of parts were incorrect and they hassled me
over the phone until I demanded to talk to a supervisor or the boss. Second
shipment arrived poorly packaged, had to sort thru the container and packing
material to make sure it was all there. They billed me for shipping the
second time and it took three phone calls (with long times on "hold") before
they agreed to eat the shipping costs themselves. Very unprofessional
conduct on the phone by their people. The way I look at it, there are many
vendors out there if you're willing to invest the time to search them out
and pay attention to message boards like this to hear the good/bad stories.
I won't patronize this vendor again.
Carl Ham
'56 Chevy TF Stepside
Pontiac, IL
>From: Dana Muise <dana@spazzco.com>
>Reply-To: Dana Muise <dana@spazzco.com>
>To: oletrucks@autox.team.net
>Subject: [oletrucks] american classics (?)
>Date: Mon, 16 Sep 2002 12:25:54 -0700
>
>Has anyone dealt with http://www.americanclassic.com? What was your
>experience?
>They have a great online parts store, but it seems everytime I order
>something I regret it. I ordered a new sunviser, I got something that was
>made out of thin cardboard! Sometimes crucial parts are missing from kits
>(ie; a new steering dampener). After shipped to the wrong address they
>applied extra shipping charges to my credit card without consulting me. Is
>this just a few isolated incidents or has anyone else had similar
>experiences with them? Over the phone I get the impression they hate their
>jobs. My favorite parts place is Patricks, but they don't offer the huge
>inventory of pre-1960 stock Chevy truck parts. Can anyone suggest an
>alternative?
>Thanks
>-D
>1959 Chevy Apache Fleetside
>oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
_________________________________________________________________
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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