Hi Mike,
I'm the fellow who sent the message that Jim Carter carried the drums on
their Website. I'm sorry for your experience. I've ordered several times
from Jim Carter and had good luck with them, both by phone and Website.
My last order via the Website was for a 12-volt wiring harness and turn
signal kit. I made a mistake ordering the 6-volt turn signal kit and re-sent
the turn-signal portion of the order three hours later to the website. I
asked them to cancel the 6-volt turn signal kit of the first order in the
special instructions portion of the second order. They caught my mistake and
I got only the items I wanted. The turn-signal kit had some parts missing,
but I had already decided on merging two different turn signal kits and I
didn't think I needed the missing items so I never informed Jim Carter's
about the missing parts.
If your drums match the quality of the parts I've received from Jim Carter's
when they do arrive, I think you'll be pleased. Hope you give them another
chance and you have a better experience next time around.
Larry Kephart
1955 1st 3100 Chevy (BillyBob)
1991 Jeep Wrangler (Renegade)
Boca Raton, Florida
e-mail: webmaster@laroke.com
http://www.laroke.com/larryk4674/1998/billybob.htm
-----Original Message-----
From: MKlepp4335@cs.com [mailto:MKlepp4335@cs.com]
Sent: Tuesday, August 08, 2000 7:26 PM
To: old-chevy-truck@egroups.com; oletrucks@autox.team.net
Cc: jimcartertruckparts@worldnet.att.net
Subject: [old-chevy-truck] Vendor report
Attention old truckers:
Recently, I ordered two repo Huck front brake drums ($85 each +
shipping) from Jim Carter. I used the phone since I could not make their
on-line order system work. I called first thing Monday, 24 July. Since
these items were listed under "new" items on the web site, I verified that
they were in stock. I was assured that they had received a pallet with 102
of these units and mine would be shipped right out.
On Wednesday, 2 August, I E-mailed Jim Carter to find out why I
still didn't have any drums. A day later they replied that my order had
"slipped through the system," but would be shipped in two days.
Today is August 8 and still no drums! I have dealt with Chevy Duty,
Obsolete Chevy Parts, Heavy Chevy and other sources and never received
service like this. I know that some group members had good experiences
with Jim Carter, so this is strictly FYI. I guess you have to put up with
some hassle when it is the only supplier with what I want at a decent
price.
P.S. I wonder if I will get the 5% group discount I asked for.
Mike Klepp
'48 3100
Wichita Falls, TX
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