Don't EVER try to return something to them. It just won't happen.
David Littlefield
'62 MGA MkII
'51 MGTD
'74 MG Midget vintage racer
'88 Jaguar XJ-S
On Sat, 3 Feb 2001 10:23:47 -0800 "British Sportscar Center"
<Lawrie@britcars.com> writes:
> Phil,
>
> That may be a broad generalization (away from which my H.S. English
> teacher
> always told us to stay!) but I can cite one recent instance of its
> verity.......
>
> I was trying to find a damper spring for an MGA steering rack. None
> of the
> Big 3 had it in stock, so I called a number of smaller MG parts
> suppliers
> who advertise in Hemmings. Eventually I reached Scarborough Faire.
>
> I was pleased to find they had the part but they were loath to sell
> it to me
> because it was so inexpensive. I offered to pay whatever it cost, or
> a
> minimum charge for processing the order, plus whatever they wanted
> to charge
> for shipping. (I really needed the part!)
>
> The conversation then became what a less tolerant man would have
> considered
> downright ludicrous. I offered to pay by credit card but the amount
> was "too
> small to make it worth doing that". I offered to pay against invoice
> enclosed with the part and was told "they all say that". I stated
> that I am
> a Moss Distributor and was told "that means nothing; Moss sends us
> all their
> deadbeat customers". Several more comments in a similar vein,
> questioning my
> honesty (over a 90 cent part!) followed..........
>
> In fairness, they did mail the part to me, enclosing an invoice -
> which I
> paid the day I received it - but I was left with a definite feeling
> that
> this was an odd way of doing business. I don't know if that is
> typical of
> Eastern parts suppliers but I am certainly not inclined to use this
> particular one in future!
>
> Lawrie
> British Sportscar Center
> (in Northern California, we we treat our customers rather more
> politely)
>
>
> ----- Original Message -----
> From: Phil Bates <jello@ida.net>
> To: Valerie Stabenow <hlub34a@aeroinc.net>
> Cc: <AEKell@aol.com>; <mgs@autox.team.net>
> Sent: Saturday, February 03, 2001 8:28 AM
> Subject: Re: MGA Interior/Upholstery/vote
>
>
> > I'll second that for the product and quality, but just remember
> when you
> > deal with them that they are easterners, so if you're from the
> south,
> > mid-west or west, their behaviour isn't the same as yours will be.
> >
> > Phil Bates
> >
> > Valerie Stabenow wrote:
> >
> > > My vote goes for Scarborough Faire out in Rhode Island. I bought
> their
> > > black leather with red piping for my MkII
> > >
> > > Valerie Stabenow, mga, tr4a, xk-e, tr6
________________________________________________________________
GET INTERNET ACCESS FROM JUNO!
Juno offers FREE or PREMIUM Internet access for less!
Join Juno today! For your FREE software, visit:
|