Moss US told me more than a year ago that they were no longer affiliated with
Moss UK. John
Randell S Kegg wrote:
> I just received some information from Moss International, and if I read
> it correctly, they are no longer owned by Moss of California. Can anyone
> confirm? I can tell you that I have ordered parts from across the pond
> and generally the quality is significantly better than Moss USA. It
> really is a shame, as Moss USA service is first rate, but I get so
> frustrated with them. Let me tell you a story.........
> I was in England last summer and attended MG'98 at Duxford. I ran
> into Chris Nolan, who identified himself as head of product research, (or
> something similar), for Moss USA. We started to talk and I relayed one of
> several instances that I have had with poor parts quality. ( I had
> ordered a spare tire cover for my MGA from Moss. What I received was
> carpet stiched together to form a tire cover. Attractive, Yes, but far
> from original. The original is a grey vinyl backed by horsehair like
> padding. I sent it back and bought a very nice and correct reproduction
> from Scarborough Faire.) I told Chris this story, and how dissapointed I
> was. He was puzzled. He seemed unaware of what SF was selling, and
> unaware that anybody out there was selling parts better than Moss. I
> think that the problem is that Moss feels like they have no competition
> and that we will buy whatever they make, no matter how bad it is, because
> we have no choice.
> I won't bore you with all of my "crappy parts from Moss" stories,
> but I have several. I would like nothing better than for them to improve,
> but until they do, I severely limit what I buy from them.
>
> Randy Kegg
>
> On Thu, 11 Mar 1999 12:42:11 -0800 Chris Attias <cattias@cats.ucsc.edu>
> writes:
> >Lawrie has some good insight into the thinking at Moss re: offering
> >differing quality levels on things like bumpers. I'm afraid at this
> >point
> >that if Moss were to offer an accurate, high quality bumper repro set
> >for
> >twice the discount price, buyers would have a hard time stifling their
> >cynicism about whether it really was a quality product.
> >
> >I find it a little hard to believe that in soggy olde England people
> >would
> >pay for a bumper that rusts in a couple of months, so I guess the
> >question
> >I would ask, if I knew to whom to address it, is: Does Moss
> >International
> >get its bumpers from the same sources that Moss Motors/VB use, and if
> >they
> >do, are Brits as pissed off as we are?
> >
> >Chris Attias
> >'64 MGB
> >
> >
> >
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