> he does have a dell reinstallation disk for installed software so we
> could if needed and can actually do it, reformat the drive.
In spite of my previous retort I do have some experience with Windows.
The Dell disk may have a rescue mode option that will let you boot up
a minimal operating system. Then you can go in and clean up the stuff
on the Vista drive by hand, or just start all over with a reformat and fresh
install. Hopefully he won't lose too many files, though it sounds like
there is a good chance it will all be gone.
mjb.
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