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Re: [Healeys] Heritage Service

To: Mark Schneider <mandmschneider@comcast.net>
Subject: Re: [Healeys] Heritage Service
From: Oudesluys <coudesluijs@chello.nl>
Date: Sun, 09 May 2010 21:57:57 +0200
These kind of firms do not deal in mass produced goods and do not have a 
huge stock if any at all, so it will take some time to get things in and 
send on. Main thing is they can supply what you want but the drawback 
with all these firms is that it requires some patience. Give them a 
break please, they are enthousiasts working for other enthousiasts.
Kees Oudesluijs
NL


Mark Schneider wrote:
> Listers,
>
> I thought I would offer a contrasting view of Heritage Upholstery.  
> About 6 years ago I did a complete carpet replacement in our BJ8.  
> When the set of carpet pieces arrived from Heritage I was baffled by 
> where to start.  I contacted Heritage to get some advice.  Very 
> shortly I received an email with 47 jpeg images attached.  The 
> photographs were complete with captions and arranged numerically in 
> the preferred order of installation.  Later in the process I ran into 
> a serious problem with the transmission cover segment.  It simply 
> could not be made to fit and snap at the correct points.  Heritage 
> replaced the piece at no charge and with no debate.  I have continued 
> to have the same level of satisfaction with subsequent interior 
> upholstery orders.  Heritage has done very well by me.  I am sorry 
> others have not had a similar experience.
>
> Marks 3
> '66 NJ8
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