I think they are a small company that demand for the product has overwhelmed?
I had a similar experience, but the quality was worth the wait.
Wright
In a message dated 12/01/07 07:49:53 Eastern Standard Time,
mgtrcars@galaxyinternet.net writes:
My first order with Macgregor rubber parts isn't going very well. I was
expecting my order a week and a half ago so decided to call for a tracking
number yesterday. My order hadn't even been shipped yet.
For those who have dealt with M R before are they always so slow and is their
PR on letting customers know whats going on so poor?
Maybe they're going through some growing pains here or something. I assume
these folks are dependable and trust worthy.
My concern is that they have my money and my parts. I almost just cancelled
my order when they said it hadn't been sent yet. I suppose I'll just hang
tight and see if the quality is worth waiting for as the list has pointed out
in the past.
This has been a different experience than working with Moss who usually lets
me know parts availability, ship times, tracking number,
etc. rather than keeping me in suspense for this long.
Mark
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