This has to be one of the best examples of how not to run a business
that I have seen in a long time. Is it really the shops concern what
the customer does with the paint once it has been purchased? Isn't a
paint shop used for matching colors? I am curious, is the guy that
mixed the original color in 1954 still being paid because he created the
original color? Are paint colors copyrighted so that every time a
particular color is mixed a piece of the profit goes back to the
original developer? Raise the price on the small amounts and give the
customer a break if he comes back and buys more. The more samples and
cars painted that color should help the paint sell itself. Profits come
from satisfied customers and selling paint, not by worrying about what a
customer does with a small sample.
JMHO
Don
57' BN4
PPG Ice Blue Poly Met #4578
-----Original Message-----
From: owner-healeys@Autox.Team.Net [mailto:owner-healeys@Autox.Team.Net]
On Behalf Of Rmbj8@aol.com
Sent: Tuesday, November 16, 2004 5:44 PM
To: acmiller@mhcable.com
Cc: healeys@Autox.Team.Net
Subject: Re: BN2 original color
As the former owner of R & R Paint Supply, Inc (my son now owns the
business). I personally formulated the Healey Ice Blue from a BT7 and
BJ8 that I
owned years ago. This particular color has gone through many concours
judgings
over the years and no one has ever lost any points due to color
mismatch.
Regarding the dark color on the frame, anyone with any knowledge of
using a
spray gun should know that by adjusting the air pressure at the gun,
distance
from the frame, adjusting the fluid output and etc you can come up with
many
different shades of the same color. I know, I have demonstrated this
fact many
times. I resent the fact that you feel you are getting ripped off. I
spent
many hours and wasted much material formulating this color along with
many
other Healey colors. We used to send out paint cards. We used to sell
pints
and quarts of this color and the other Healey colors to people who
wanted to
see what the colors looked like. Never heard from these people again.
I'm
not stupid. These yo-yo's would take our samples to their local paint
store
and get a half ass match and they were happy as a lark. Look at all
the
money they saved.NO MORE. TIMES HAVE CHANGED We are in business to
sell
automotive paint and make a profit, not give out freebies. Have fun.
Dick Maine
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