All,
You must know that the web site is just a site for the local dealership
in Oklahoma City. I ordered something from the site once and when they did
not send me a confirmation e-mail, I called the phone number and talked to
the Parts Dept. They ordered the part for me and shipped it out the day the
got it. However, I only use the site now as a price matching facility, as
my local dealership said they'd match the prices I get on the web site if I
printed it out. Cool, huh!
----- Original Message -----
From: <SPL311RDST@aol.com>
To: <datsun-roadsters@autox.team.net>
Sent: Saturday, September 08, 2001 1:09 PM
Subject: Re: Nissan Auto Parts dot Com
> .02 or .03 here....
>
> When buying they have no provision for choosing shipping options, or even
> getting a shipping estimate. You're really at their mercy and when your
> teensy flat mailable part shows up w/ $10.00 shipping it sorta pisses you
> off. (been there....)
>
> 2nd bad experience: when the parts you ordered show up costing 25% more
than
> listed online ( but reasonable shipping), then you gotta start making
phone
> calls.
>
> They did remedy the error and were pleasant to deal with and explained
that
> they had not updated their data-base prices. If only they listed their
> 1-800- # on the website, this sorta thing would be avoided.
>
> A searchable data base is only as good as the upkeep on it. If you must
buy
> parts from the local dealer instead of one of our vendors, I'd look into
> getting a club discount and finding the "right parts guy" and stick w/
> dealing w/ him (or her !) I'm a big fan of keeping your $ local or w/
> trusted friends.
>
> Laurie :-)
> 70 SPL311
> AzROC
> Chandler, AZ
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