Not to play devils advocate, but since Dean is being
spotlighted here.....again.....
Why dont you guys ask him why he doesnt have email? I
did. His reason makes sense to me. I live by him and
have gone there numerous times, everytime he is on the
phone. 90% of his business comes through the phone.
If you spent most of your life on the phone, and with
people who want to ask questions about parts they
bought from a different vendor, would you set up
email?? I wouldnt. I have an average of 100-200
emails a day and I couldnt imagine answering the phone
every second of the day too. Keep in mind that he
would have to hire someone that knows a lot about
Datsun Roadsters to take over either of those roles
for him. That would be tough. His website is easy
because that CAN be done by someone who doesnt know
anything about Roadsters. There are a few things I
dont like about his site, but its the only site of all
our vendors that has pictures for most of the parts he
sells. That keeps me coming back to his site. That
and the fact that most of the other vendors sites are
difficult to navigate, dont change anywhere near as
often as they should and dont list but a handful of
parts. Some of the other vendor sites havent even
changed yet! A website should be continually evolving
to keep people coming back for more, otherwise why
would anyone come back to it?? ...for your email
address?
So the problem presents itself like this:
Continue without an email address and lose some
business to the internet OR hire someone that is
likely to tell your customers the wrong answer and
lose your established business.
I agree that it is difficult to deal with him being on
the phone but imagine dealing with him if he spreads
himself that thin!!
Now, lets quit badmouthing our vendors and be thankful
that we have them. ALL of them!
my 2¢.
joshua milton
69 1600
encino, ca
--- Andrew Murphy <solex67@hotmail.com> wrote:
> All,
>
> We have had this discussion on the list before about
> vendors and their
> presence/lack thereof on the list and on the
> internet. I agree with Kerry. I
> purchase from two vendors on this list (they know
> who they are). They have
> email presence, answer my questions, make
> suggestions, and give me fair
> prices. I feel that I can reach them anytime by
> email and that is my primary
> contact with them. I don't deal with Fairlady
> Products for exactly this
> reason. I feel that Dean is not approachable by any
> other means than the
> phone and the one time I did call him, he acted like
> he was in a hurry and
> got more and more frustrated as I continued to ask
> questions. He finally put
> me off by telling me he had a long distance call and
> he had to go. Fine by
> me. Never call him again.
>
> So to those vendors who take emails and have people
> who will talk to me on
> the phone- you get the business.
>
>
> Andrew Murphy
> 67.5 2000 Solex
> SoCalROC
> http://www.ameri-eagle.com/datsun.htm
>
> >From: "Kerry Zariwny" <kzariwny@home.com>
> >Reply-To: "Kerry Zariwny" <kzariwny@home.com>
> >To: "datsun list" <datsun-roadsters@autox.team.net>
> >Subject: Re: new from Dean at DatsunParts.com (OT)
> >Date: Thu, 30 Mar 2000 09:52:15 -0800
> >
> >Hi All
> >This has been mentioned before by others but I
> still agree: I think it is
> >funny that a business on the internet doesn't have
> an
> >email address (not to mention not being part of the
> roadster list that
> >supports his business)
> >
> >Have a great weekend!
> >
> >Kerry Z
> >West Linn, Oregon
> >1968 1600
> >
> >----- Original Message -----
> >From: <Geegc@aol.com>
> >To: <datsun-roadsters@autox.team.net>
> >Sent: Thursday, March 30, 2000 8:36 AM
> >Subject: new from Dean at DatsunParts.com
> >
> >
> > > Dean in Los Angeles asked me to let the list
> know about his new repair
> >book.
> > > I quote from his site:
> > >
> > > "Datsun 1600/2000 232 Page Repair Service Manual
> > >
> > > "No! This isn't a copy of the old poorly written
> Clymer Service Manual.
> >It's
> > > much, much more! This all new supplemented
> unabridged technical manual
> >is
> > > what our customers have been waiting years for.
> > >
> > > "Here's what you'll receive: Technical tips and
> service intervals,
> >engine,
> > > transmission, carburetor rebuilding, torque
> specifications, wear limits
> >and
> > > other pertinent safety information, exploded
> view diagrams, wiring
> >diagrams,
> > > articles, background and major development
> changes, detailed technical
> > > assembly/disassembly info, do's and don'ts,
> chassis number to year info,
> > > paint codes and a key number system to help our
> customers order parts
> >more
> > > easily. Don't be lost without this helpful tool
> in your restoration. ON
> >SALE
> > > NOW!!! "
> > >
> > > Dean didn't tell me how much he is asking for
> the book, and I haven't
> >seen it
> > > yet.
> > >
> > > Gary C
> > > 1966 1600 running
> > > 1968 2000 sometimes running, always an adventure
> > >
> >
>
>
>
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