It could be the solenoid is pulling partially. You can also close the latch
with the door up with a screwdriver. Then see if the solenoid releases it.
If not, you can release it with the safety latch handle. Then remove the
door panel you can see the solenoid and if it actually pulls fully and
releases the latch. I had a similar problem and removed the solenoid and
squirted WD-40 on the shaft and worked it back an forth. Reinstalled the
solenoid and it has been working fine for several years.
Greg 0036
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