Marc et All,
Now lets look at this situation from the other side: I've had a Ebay store
now for about three years and on a few occasions people say they didn't
receive or the part was broken on delivery. In either case we simply confirm
address and reship. We always use the postal service and they are great, we
track everything showing that the part was delivered.
But, sometimes things got nuts, people give you the wrong address or parts are
left in their garage etc. I just had a box returned from Austria that was
shipped on August 30th. Improper address, but the address is correct to what
was provided by the customer. He has emailed me on many occasion accusing us
of taking his money and not shipping the item. Vendors as well as customers
must be able to track items sent. This way everyone is accountable.
In this particular case, after contacting PayPal, re contact the vendor and
insist on a tracking number, if he can not supply one he most likely never
sent it.
Best regards,
Curt Meinel
Classic Sunbeam Inc.
-----Original Message-----
From: Marc James Small <marcsmall@comcast.net>
To: Tony Somebody <achd73@yahoo.com>; Robert Dobrowski <rsdslp@juno.com>
Cc: Alpine List <alpines@autox.team.net>; Beamclub <tigers@autox.team.net>
Sent: Fri, Oct 16, 2009 7:56 am
Subject: [Alpines] AVOID UPS
At 01:46 AM 10/16/2009, Tony Somebody wrote:
>Bob- you have to recontact paypal and explain the seller claims he shippd
but
>has not provided any proof (receipt, tracking number etc) so UPS has not
made
>any such statement. Be FIRM with them as well. If he is allowed to cheat
you,
>than I may be next. I would still like his ebay ID.
One large step along the way is to avoid the
shady ladies, UPS and FedEx, and to stick with
the very reliable Postal Service. The only
significant problems I have ever had have been
with UPS. I insist on USPS and have never had a problem.
Go with the pros. Avoid the shady ladies.
Marc
msmall@aya.yale.edu
Cha robh b`s fir gun ghr`s fir!
Alpines@autox.team.net
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